Company name:
PAI Partners SAS

Headquarters:
232 rue de Rivoli
75001 Paris- France

Share capital: €179.260
RCS: RCS PARIS 443 837 331
SIRET: 443 837 331 00026
APE Code: 6630Z
Tel: +33 1 43 16 63 00
Fax: +33 1 43 16 63 89
E-mail: pai.paris@paipartners.com

Company name:
PAI Partners S.à r.l.

Headquarters:
43-45 allée Scheffer – L-2520 Luxembourg
Grand Duchy of Luxembourg

Share capital: €500.000
RCS
:  B0136689
Tel: +352 26 26 97 71 78
Fax: +352 26 26 97 30 00
E-mail: pai.luxembourg@paipartners.lu



PAI Partners SAS is a fund management company approved and regulated by the AMF in France (approval number GP GP-06000052). PAI Partners SAS was approved as a fund management company for private equity on December 22, 2006 and as an Alternative Investment Fund Manager on August 1, 2013 according to Directive 2011/61/UE.

PAI Partners S.à r.l. is a fund management company approved and regulated by the CSSF in Luxembourg. PAI Partners S.à r.l.was approved as an Alternative Investment Fund Manager on June 25, 2014 under the number N. A00001441.



Complaints Handling Procedure

PAI Partners SAS has established and maintains an effective procedure for the reasonable and prompt handling of complaints.

Should you have any issue with our services please do not hesitate to contact our Complaints Handling Officer, in English or French, through the addresses below at your convenience, with the reference “Complaint”:

Mail at:
PAI Partners SAS
Att. Complaints Handling Officer
232 rue de Rivoli
75001 Paris
Email at: compliance@paipartners.com

Please make sure that the following information are provided to ensure a prompt handling of your complaint:
– Your identity and contact details;
– Reason(s) of the complaint;
– Where relevant, copies of any documentation supporting your complaint.

You will receive an acknowledgement of receipt in writing within (10) ten business days, unless the answer itself is provided to you within this period.

Should your complaint request further investigation, a response will be sent to you within (2) two months of the receipt. In case we would not be in capacity to answer you within this delay we will provide you details with regards to when the response will be provided.

Finally, should the answer provided not be satisfying to you, please note that an out-of-court complaint resolution procedure exists with the Autorité des marches financiers.

Complaints Handling Procedure

PAI Partners S.à r.l. has established and maintains an effective procedure for the reasonable and prompt handling of complaints.

Should you have any issue with our services please do not hesitate to contact our Complaints Handling Officer, in English or French, through the addresses below at your convenience, with the reference “Complaint”:

Mail at:
PAI Partners S.à r.l.
Att. Complaints Handling Officer
43-45 allée Scheffer
L-2520 Luxembourg
Email at: compliance@paipartners.lu

Please make sure that the following information are provided to ensure a prompt handling of your complaint:
– Your identity and contact details;
– Reason(s) of the complaint;
– Where relevant, copies of any documentation supporting your complaint.

You will receive an acknowledgement of receipt in writing within (10) ten business days, unless the answer itself is provided to you within this period.

Should your complaint request further investigation, a response will be sent to you within (1) one month of the receipt. In case we would not be in capacity to answer you within this delay we will provide you details with regards to when the response will be provided.

Finally, should the answer provided not be satisfying to you, please note that an out-of-court complaint resolution procedure exists with the Commission de Surveillance du Secteur Financier.